Headcount Planning 101: A Beginner's Guide
If you're reading this, you've probably been tasked with "figuring out headcount planning" for your company. Maybe you're a finance leader at a growing startup, an HR director building processes, or a founder who just realized your hiring is getting out of control. This guide will get you started.
What Is Headcount Planning?
At its core, headcount planning is answering three questions:
- Who do we need to hire?
- When do we need to hire them?
- Can we afford it?
Simple questions. But getting them right determines whether you build the team you need or run out of money trying.
Why Headcount Planning Matters
Early-stage companies often skip formal headcount planning. When you're 10 people, everyone knows what's happening. But somewhere between 20 and 50 employees, chaos emerges:
- Engineering hired 3 people while Finance thought they were only hiring 1
- Budget is 20% over plan with half the year left
- Sales needs 5 SDRs but there's no budget
- Two departments made offers for the same salary band
Headcount planning prevents this chaos.
The Basic Framework
Here's the simplest version that actually works:
Step 1: Start with Revenue/Business Goals
Don't start with headcount. Start with what you're trying to achieve:
- Revenue target: $10M to $20M
- Customers: 100 to 300
- Product launch: New marketplace product in Q3
Step 2: Translate Goals to Roles
For each goal, ask: "What roles do we need?"
- $10M to $20M revenue = 3 sales reps + 1 sales manager
- 100 to 300 customers = 2 customer success managers
- Marketplace launch = 2 engineers + 1 product manager
Step 3: Layer in Constraints
Now add reality:
- Budget: We have $2M for new headcount this year
- Hiring time: Engineers take 3 months to hire
- Productivity: New sales reps take 3 months to ramp
Step 4: Sequence and Prioritize
You can't hire everyone at once. What comes first?
- Q1: Hire 2 engineers (marketplace needs 6 months to build)
- Q2: Hire 1 sales manager + 2 reps (need ramp time before H2)
- Q3: Hire 1 PM + 1 CS manager
- Q4: Hire 1 sales rep + 1 CS manager
Common Mistakes to Avoid
Mistake 1: Starting with Headcount, Not Goals
Wrong: "Let's hire 10 people this year"
Right: "To hit $20M revenue, we need these specific roles..."
Mistake 2: Forgetting Time-to-Hire
If you need a senior engineer in July, you need to start hiring in April. Factor in:
- Posting to first interview: 2 weeks
- Interview process: 3-4 weeks
- Offer to start date: 4 weeks
That's 10-12 weeks minimum.
Mistake 3: Ignoring Ramp Time
New hires aren't productive on day one:
- Engineers: 3 months to full productivity
- Sales reps: 3-4 months
- Customer success: 1-2 months
Plan accordingly.
Mistake 4: Treating All Roles the Same
A $60K coordinator and a $180K senior engineer need different approval processes. Don't make everything go through the same bottleneck.
Mistake 5: Planning Once per Year
Things change. Markets shift. Plans evolve. Review headcount planning quarterly, not annually.
Key Metrics to Track
Once you have a plan, track these metrics:
Plan vs. Actual
- Planned headcount: 50
- Actual headcount: 48
- Variance: -2 (probably good, means you're being thoughtful)
Budget vs. Actual
- Planned spend: $500K/month
- Actual spend: $485K/month
- Variance: -3% (within tolerance)
Time-to-Hire by Role
- Engineers: 85 days average
- Sales: 45 days average
- Operations: 30 days average
Offer Accept Rate
- Overall: 75%
- If below 70%, you might have compensation issues
Tools You'll Need
At minimum, you need:
- Planning tool: Spreadsheet or headcount planning software
- Approval workflow: Email or dedicated approval system
- HRIS: Source of truth for current headcount
- Budget tracking: Finance system or spreadsheet
Most companies start with spreadsheets. That's fine until about 50 people, then it breaks.
Getting Buy-In
Headcount planning only works if people follow it. To get buy-in:
- Involve department heads early: Don't dictate the plan, build it together
- Make the "why" clear: This isn't about saying no, it's about saying yes to the right things
- Build in flexibility: Plans change, make adjustment easy
- Show value quickly: Track one metric everyone cares about and report progress
What "Good" Looks Like
You'll know your headcount planning is working when:
- Hiring managers know what roles they can fill this quarter
- Finance isn't surprised by headcount costs
- Approvals happen in days, not weeks
- You hit 90%+ of your hiring plan
- Your actual spend is within 5% of budget
Next Steps
If you're just getting started:
- Document your current headcount and costs
- Meet with department heads to understand their hiring needs
- Build a simple plan for the next quarter
- Define an approval process (keep it simple at first)
- Review progress monthly and adjust
Don't try to build the perfect system on day one. Start simple, learn what works, and improve over time.