Privacy Policy

1. Introduction

HeadcountHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our headcount planning and management service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

Personal Information

We collect information that you provide directly to us when you:

• Create an account (name, email address, company information)
• Use our Service (requisition data, candidate information, approval workflows)
• Contact our support team
• Participate in surveys or provide feedback

Usage Data

We automatically collect certain information when you access and use our Service, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (device type, operating system, unique device identifiers)
• Usage patterns and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Communicate with you for customer service, updates, and marketing purposes
• Process your transactions and manage your orders
• Send you administrative information, such as changes to our terms, conditions, and policies
• Prevent fraud and enhance security

4. Data Storage and Security

We use Supabase as our database and authentication provider. Your data is stored securely using industry-standard encryption and security practices. We implement appropriate technical and organizational measures to protect your personal information.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• With your consent: We may share your information when you give us explicit permission
• Within your organization: Information is shared with other users in your company account according to your permission settings
• Service providers: We may share information with third-party service providers who perform services on our behalf
• Legal requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing of your personal information

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

For detailed information about the cookies we use, how we use them, and how you can manage your cookie preferences, please see our Cookie Policy.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us.